Concierge Services

Patients Header

Offering hotel-style concierge hospitality tailored to the health care environment, Concierge Services at The Queen’s Medical Center is dedicated to providing extended personal services to patients and their families with a goal to exceed expectations.

 
Concierge Services serves as a liaison for patient and family needs that are not medically related. Concierge staff can help you deal with non-clinical issues, meals, air and ground transportation, short term and extended hotel accommodations, and business services, such as accessing email or printing airline boarding passes. To give family members needed breaks away from the hospital, we would also be pleased to assist with group ticketing for special events, such as local entertainment, tours, and sporting events.



 

• Air Travel
"At Your Service" Room Service
• Coordination with Health Care Staff
• Environmental Services
• Ground Transportation
• Linen Requests
• Meals at Queen’s & Area Restaurants
• Non-Clinical Issues
 
• Call 4331 from any patient room phone or 691-4331 from all other phones on the QMC - West O‘ahu campus, mobile, or outside phone.
Press 3 for Concierge & Catering, 7 days a week, including holidays from 6:30am to 11:00pm.
 
 
 

Email a Patient

Email a Patient

Would you like to brighten a patient's day with an uplifting message of support? Let them know you're thinking about them by sending a free email message.

Click Here to Get Started 

Our Services

New Arrivals

We are West O'ahu’s partner in health. A wide array of primary care and specialty care services are provided by a dedicated team of health care providers. Click here for a complete listing.

Visit Our Services 

Give to Queen's

Give to Queens

Your donation helps support The Queen’s Medical Center to provide the best quality health care in Hawai’i. Learn more on making your donation at My Gift to Queen’s.

Click Here to Give Today 

Be a Volunteer

Be a Volunteer

Volunteers provide crucial support services that are vital to Queen's and the well-being of its patients. Click below to find out more about becoming a volunteer.

Volunteer Information 

Translation Links

English Chinese (Simplified) Chinese (Traditional) Filipino Japanese Korean Portuguese Spanish Thai Vietnamese

The Queen’s Medical Center is a 501 (c ) (3) non-profit corporation.