Concierge Services

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Offering hotel-style concierge hospitality tailored to the health care environment, Concierge Services at The Queen’s Medical Center is dedicated to providing extended personal services to patients and their families with a goal to exceed expectations.

Concierge Services serves as a liaison for patient and family needs that are not medically related. Concierge staff can help you deal with non-clinical issues, meals, air and ground transportation, short term and extended hotel accommodations, and business services, such as accessing email or printing airline boarding passes. To give family members needed breaks away from the hospital, we would also be pleased to assist with group ticketing for special events, such as local entertainment, tours, and sporting events.


• Air Travel
"At Your Service" Room Service
• Coordination with Health Care Staff
• Environmental Services
• Ground Transportation
• Linen Requests
• Meals at Queen’s & Area Restaurants
• Non-Clinical Issues
• Call 4331 from any patient room phone or 691-4331 from all other phones on the QMC - West O‘ahu campus, mobile, or outside phone.
Press 3 for Concierge & Catering, 7 days a week, including holidays from 6:30am to 11:00pm.

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The Queen’s Medical Center is a 501 (c ) (3) non-profit corporation.