Medical Records

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Hard copies of Medical Records are not stored at the West O`ahu campus. However, we would be more than happy to assist you in requesting your records at any of our front desk locations.

Release Authorization
All requests for Medical Information must be made in writing to The Queen's Medical Record Department, Release of Information Section. (The Medical Record department does not maintain or release radiology films or billing records.)

You may download the "Authorization to Release Medical Information" form (available as a PDF below) to print a hard copy and then complete. All requests for Medical Information must be accompanied by this form and signed by the patient, or the patient's legal representative or legal guardian. Please mail the completed and signed authorization form to:

       The Queen's Medical Center
       Medical Records Department
       Release of Information Section
       1301 Punchbowl Street
       Honolulu, HI 96813

If you have any questions, please call The Queen's Medical Records department, Release of Medical Information Section, during regular business hours, Monday through Friday, 8:00am to 4:30pm at 808.691.4400. Excluding Queen's Medical Center observed holidays.

Duplication Fees May Apply
Any fees must be paid in advance

There is no charge for physicians and other health care facilities (for direct patient care) if sent directly to a physician or health care facility and requested by the physician or health care facility. If a patient requests that information to be sent to the physician or health care facility at the direction of the health provider, it will first be verified before any records are sent.


Some of the information on this website is available for download as pdf PDF files. To view these files you must have Adobe Acrobat Reader installed on your computer. If you don't already have a copy, you can download it for free by CLICKING HERE.

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The Queen’s Medical Center is a 501 (c ) (3) non-profit corporation.